Resources for business and technical writing

Preparing Software Specifications

Functional requirements and design specifications are vital to software development projects.  Explore the role these and other technical documents play in developing a software product, and discover the how to describe a software product properly using Use Cases and other specification documents.  Prepare representative documents using MSWord.

Preparing Software PSecifications micro-site

By the conclusion of this course you will have:

  • Examined methods to capture and communicate business and user requirements.
  • Reviewed some of the document types included in a software product development library.
  • Reviewed some of the requirement and design specification standards in current use.
  • Practised many of the writing skills needed to prepare effective requirement specifications.

The skills presented during this course are reinforced with practical hands-on exercises.

Design and Authoring for the Online Media

The online media presents exciting opportunities for the efficient and effective delivery of information. Web sites, online help systems, intranets, and e-mail are firmly rooted in most of our business and technical world. But the online media extends beyond these to include blogs, chat rooms, online communities, wikis, and more.

The online media differs in many ways from conventional paper publishing and requires a special set of skills to use effectively. Two courses are offered to help you master authoring in the online media: Site Architecture for the online media, and Design and authoring for the online media.

Design and Authoring for the Online Media micro-site (This is now part of the unified OnlineMedia micro-site)

In this course we discover how to author pages that are organized, readable, easily comprehended and credible. We apply these skills while authoring pages using a combination of XHTML, Cascading Style Sheets (CSS) within a managed environment.

Site Architecture for the Online Media

The online media presents exciting opportunities for the efficient and effective delivery of information. Web sites, online help systems, intranets, and e-mail are firmly rooted in most of our business and technical world. But the online media extends beyond these to include blogs, chat rooms, online communities, wikis, and more.

The online media differs in many ways from conventional paper publishing and requires a special set of skills to use effectively. Two courses are offered to help you master authoring in the online media: Site Architecture for the online media, and Design and authoring for the online media.

Site Architecture for the Online Media micro-site

In this course we review the benefits and challenges of the online media, and examine and practise the skills necessary to design sites that are well organized and easy to navigate. We apply these skills while developing an information site using a combination of XHTML, Cascading Style Sheets (CSS) and a Content Management System.

Technical Layout and Design

The presentation of information has value that extends well beyond aesthetics; it can determine whether or not the contents are accessible and understandable to our readers.

Discover how the principles of page layout, typography and design can help you produce effective and readable technical documents. Put these principles into practice by designing technical documents using Microsoft Word®.

Technical Layout and Design micro-site

By the conclusion of this course you will have:

  • Discussed basic design principles and design goals.
  • Applied the basic principles of design to existing documents.
  • Examined typography and its role in effective communication.
  • Practiced using typographic concepts to enhance the usability of a document.

The skills presented during this course are reinforced with practical hands-on exercises using both Microsoft Word®.