Resources for business and technical writing
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Courses


Each of the courses I teach has a micro-site that includes the teaching material, exercises, exercise solutions where available, and other related resources. These courses are offered through a number venues including privately and as part of Mount Royal Universities Continuing Education and Extension Technical Writing Certificate.

  • Creating Training Manuals

    The purpose of training manuals is to increase the knowledge of the trainee, often with the goal of improving the quality of a performed task. They can be published in a variety of forms including books, booklets, brochures, and as online sites. Design and prepare effective training materials for a variety of training situations. Study and ... Learn more
  • Design and Authoring for the Online Media

    The online media presents exciting opportunities for the efficient and effective delivery of information. Web sites, online help systems, intranets, and e-mail are firmly rooted in most of our business and technical world. But the online media extends beyond these to include blogs, chat rooms, online communities, wikis, and more. The online media differs in many ... Learn more
  • Designing Effective Résumés

    Your résumé will not get you a job. But if it’s written well, and it presents the right image, it will get you an interview. Your résumé is often the first impression a potential employer will have of you; it’s almost like your first interview. The appearance of your résumé should be selected with the same ... Learn more
  • Effective Writing for Business and Technology

    Technical and business professionals spend a lot of time reading and writing, and yet few have much formal training in this area. A survey from 1986-1998 found that engineers spent an average of 280 hours a year reading and 221 hours a year writing. That’s about 25% of their time. These averages are even higher ... Learn more
  • Flare–from Fundamentals to Mastery

    Flare–from Fundamentals to Mastery is a combination of practical hands-on exercises and discussions periods that guide you through the development of actual HTML-based on-line information systems. This course provides practical experience using Flare to create feature-rich websites and on-line help systems. Note, this site has been recently updated to the newest version of Flare, version 9.1. Flare ... Learn more
  • Foundations of Technical Communcations

    Explore the discipline of technical writing, and enhance your writing techniques to meet the demands of today’s business and industrial world. Familiarize yourself with the time-honoured skills and approaches needed to prepare effective, usable technical documentation – whether you are writing reports, proposals, computer manuals or other documents. Foundations of Technical Communcations micro-site By the conclusion of ... Learn more
  • Indexing for Technical Writers

    A well-crafted index is the best retrieval tool we can provide to our readers. Our index must meet the needs of all of readers of our publication: those who are experienced with the product or technology, those who are familiar with similar products and technologies, and those who have no experience with the product or technology. Most ... Learn more
  • Portfolios for technical writers

    Portfolios can be excellent tools for technical writers seeking employment. Examine various types and discuss the process of developing a portfolio, including deciding which technical writing documents to include/exclude, organizing work samples and assessing there value from an employer’s point of view. Discuss how a portfolio supports other job search tools. Porfolios for technical writers micro-site Learn more
  • Preparing policies and procedures

    Preparing effective policies and procedures has become a major focus for technical writers as quality standards like ISO 9000 emphasize their role in developing quality products and services. This course examines some reasons why policies and procedures are important and applies a proven development methodology and format to a real situation requiring policies and procedures documentation. Preparing ... Learn more
  • Preparing Software Specifications

    Functional requirements and design specifications are vital to software development projects.  Explore the role these and other technical documents play in developing a software product, and discover the how to describe a software product properly using Use Cases and other specification documents.  Prepare representative documents using MSWord. Preparing Software PSecifications micro-site By the conclusion of this course ... Learn more
  • Rewriting for our reader’s sake

    This course focuses on some key aspects of the third stage of writing; rewriting. The goal of this course is to help your writing become clearer, more concise, and more readable by polishing up your rewriting and editing skills. During this course we will examine spelling, grammar and punctuation challenges frequently encountered in technical and ... Learn more
  • Site Architecture for the Online Media

    The online media presents exciting opportunities for the efficient and effective delivery of information. Web sites, online help systems, intranets, and e-mail are firmly rooted in most of our business and technical world. But the online media extends beyond these to include blogs, chat rooms, online communities, wikis, and more. The online media differs in many ... Learn more
  • Technical Layout and Design

    The presentation of information has value that extends well beyond aesthetics; it can determine whether or not the contents are accessible and understandable to our readers. Discover how the principles of page layout, typography and design can help you produce effective and readable technical documents. Put these principles into practice by designing technical documents using Microsoft ... Learn more
  • Writing Engineering Specifications

    Writing Engineering Specifications is a short course that applies the principles and practices of technical writing to preparing Engineering Specifications. The practical, hands-on, approach of this course is designed to assist technical and engineering specialists prepare effective engineering specifications. By the conclusion of this course you will have: reviewed the structure and use of MasterFormat 2004 examined some ... Learn more
  • Writing Summaries and Abstracts

    Writing Summaries and Abstracts is a short course that examines the similarities and differences between summaries and abstracts and outlines strategies for developing each effectively. Writing Summaries and Abstracts micro-site Learn more
  • Writing user guides

    User guides help people understand how to use a product. They are a set of instructions for completing the tasks that a product was designed to accomplish. This course will show you how to design and prepare effective user guides that enable the reader to successfully operate a product. Study and follow through  the process of ... Learn more
last updated: April 30, 2013
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